Frequently Asked Questions

Ski passes are available at operating resort ticket offices. Approved links for online purchases and special offers will be published separately.

Yes. Your Multicard is reusable and can be topped up and reactivated at any time, for any season.

Refund conditions depend on the type of ski pass and the applicable terms.

This depends on the type of ski pass you have purchased. Please check the conditions of your specific pass.

The Child category covers children aged 6–12, inclusive. The Teen category covers those aged 13–18, inclusive. To purchase a Teen season pass, you must present an original ID card or birth certificate.

- The student ski pass is a season pass valid throughout the entire ski season. - Student ski passes are available to Georgian citizens. - You must have active student status. - When purchasing at a ticket office, you must present your original ID card or passport. Electronic copies are not accepted. - Your ID card does not need to be marked “Student.” - Your student status will be verified through the Ministry of Education’s database when purchasing at a ticket office. - The pass includes night skiing. - When purchasing online, you can only order a new student Multicard, as student ski passes cannot be loaded onto an existing card.

Yes, you must carry your physical Multicard to access the lifts. Electronic tickets and QR codes cannot be used for lift access.

Children under the age of 6 can use all lifts free of charge.

Students studying abroad must present a certificate issued by their educational institution, translated into Georgian and notarised. The certificate must confirm that they are currently enrolled at the time of purchase. In this case, the student ski pass can only be purchased at a ticket office.

Report a lost pass to the resort ticket office promptly. Replacement depends on your pass type and the applicable terms.

Day ski passes do not include night skiing. Only season passes, across all categories, include both daytime and night skiing.

Yes. Please refer to the “Night Skiing” category in the price list for the applicable rate. Night skiing passes can be purchased at resort ticket offices or online.

MTA operates the Didveli, Kokhta and Mitarbi ski areas in Bakuriani. An MTA ski pass provides access to all lifts and slopes within these areas, as shown on our maps.

Do not use another person’s personalized pass or provide false cardholder information. Follow the terms for the specific pass category. The purchaser and the person using a pass may be different people.

If a card purchased online does not work at the turnstile, the technical issue can be addressed at a ticket office only if you provide the following information: 1. The 23-digit code printed on the front of the physical Multicard. 2. The 12-digit activation code for the specific pass. You must request this code from the online sales channel through which you purchased the pass.

Online student-pass availability and the purchase link will be published separately. Students studying abroad should contact a resort ticket office with the required documents.

You can check the current operating status of lifts and slopes through the Live Status section.

Detailed information about slopes, difficulty levels and resort infrastructure can be found on the resort pages and maps.

Lift operations can be affected by weather, technical conditions or safety requirements. Always check the current Live Status before heading to the slopes.

Find the interactive resort maps in the Maps section and on each resort page.

Explore the Resorts section to discover available mountain destinations and their facilities.

Current operating hours are displayed on the relevant resort pages and may change depending on weather and operational conditions.

Explore each resort page for information about activities, nearby services and attractions.

Free outdoor parking: • By the First Lift — 50 spaces • By the Shino Lift — 50 spaces • Near Axis Gudauri — 30 spaces • On the right-hand side after the tunnel — 50 spaces • Near Hotel Carpe Diem — 500 spaces • Near the Atrium and Neo aparthotels — 100 spaces • By the Truso Lift — 50 spaces Paid indoor parking — Redco Gudauri: • Neo — 100 spaces • Loft 1 and Loft 2 — 200 spaces • Four Season — 100 spaces